Stopzilla uses vendors and does not check they are providing the service
Great at looking after computer, however they convinced me to sign up for identity force.....14.95a month.....
I decided I did not need this and called the number for member services ,the heading on the email showed identity force and stopzilla.... they said the hadn't processed so no problem I would not be billed.On contacting stopzilla they said no record of phone call and they had biled me fr 6 moths.
Checked with identity force they confirmed I had can cancelled.Stopzilla said my responsibility to check my credit card.They didn't seem to understand that they were billing for a service I had not received..billing staff immovable and not allowed to grant refunds as they had paid identity force..weird and unhelpful people maybe they are receiving lots of complaints
This person wrote the review because of return, exchange or cancellation policy of identityforce antivirus from Stopzilla. Reviewer claimed that he or she lost $65 and wants Stopzilla to issue a full refund.
The most disappointing in user's experience was idiots in their billing department unbendable and its a scam. Author liked the most there assistance in cleaning computer. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Stopzilla for you to read. This information may help you with your purchase decision.