Great at looking after computer, however they convinced me to sign up for identity force..... 14.95a month.....
I decided I did not need this and called the number for member services ,the heading on the email showed identity force and stopzilla.... they said the hadn't processed so no problem I would not be billed.On contacting stopzilla they said no record of phone call and they had biled me fr 6 moths.
Checked with identity force they confirmed I had can cancelled.Stopzilla said my responsibility to check my credit card.They didn't seem to understand that they were billing for a service I had not received. .billing staff immovable and not allowed to grant refunds as they had paid identity force..weird and unhelpful people maybe they are receiving lots of complaints
Product or Service Mentioned: Identityforce Antivirus.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $65.
Preferred solution: Full refund.
Stopzilla Pros: There assistance in cleaning computer.
Stopzilla Cons: Idiots in their billing department unbendable, Its a scam.