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With Official Company Response

Same thing happened to my boyfriend. What a joke this is. The funniest part was when they told him on the phone that it would be like $500 or more dollars, then when my bf said he couldn't afford that right now, the "rep" got permission from his "manager" to give...
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STOPzillaSupport
Stopzilla Response

I’m sorry to read about your experience. From what you’ve described, I don’t believe you were speaking with someone from STOPzilla. We are a manufacture and the creator of STO...

Anonymous
Anonymous

these people are still breaking the law with the help of Yahoo in this case

1.0
#692139

With Official Company Response

I was scammed by this company. Came to work and they put a warning on my computer that please call this number if you have AT&T and they froze computer. When I called they stated that computer had several viruses and I needed to install a virus protection. They...
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STOPzillaSupport
Stopzilla Response

I’m sorry to read about your experience. From what you’ve described, I don’t believe you were speaking with someone from STOPzilla. We are a manufacture and the creator of STO...

1.0
#692072
Stopzilla - Interfering on my computer
Over the last two days you have stopped me doing my work in the collection of examples,models,and referance to do my work as an international Award Winning Illustrator for which I will be billing you on a daly basis,you have no right to be on my site now or ever and...
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I didn't like
  • Rubbish
#686008

Have used this product for several years now. Moved and just bought it again, as I had such a positive experience. Aside from having an installation problem at first, I was then helped by Michael, and the installation went very smoothly, just like the first time,...
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#640815

With Official Company Response

Ive used Stopzilla on previous computers and never had an issue once. I recently purchased a new HP and installed Stopzilla. Now, my system runs so infuriatingly slow. It takes forever to open any program and even longer for the program to function when it does...
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STOPzillaSupport
Stopzilla Response

I'm sorry to read about the problem you're encountering. Our customer support will be happy to assist with troubleshooting this issue. They can be reached directly via the f...

#634178
This makes it virtually unuseable. When I do manage to somehow run a full scan it takes a ridiculous amount of time, about 7 hours. I have emailed and phoned them many times about this problem and they have not gotten back to me, their customer service is non existent...
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Balwyn, Victoria
#631153
Nothing problematic did, just installed Stopzilla and it works! Live Chat works perfect and e-mail tickets get answered within 2 days max. I only contact them when I want to reinstall Stopzilla on a new computer. They have to reset my activation key and so they do....
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5.0
North Brabant, Netherlands
I liked
  • It overall
#630734
In terms of customer service, stopzilla is the worst anti-virus/malware I have ever used. Before downloading their product, one of their representatives said he wanted to walk me through the problems with my computer. What he actually did was try to shame/ scare me for...
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STOPzillaSupport
Stopzilla Response

I’m sorry to read about your experience. From what you’ve described, I don’t believe you were speaking with someone from STOPzilla. We have no employees named Alex. We are a...

Anonymous
STOPzilla

We are sorry to read about your experience. From what you’ve described, we don’t believe you were speaking with someone from STOPzilla. We have no employees named Alex. We a...

#616010

I purchased a one year subscription of Stopzilla, just prior to the end of the yearI got a message to renew. I decided to go a different direction. During the process of installing the new software, which included uninstalling Stopzilla, the computer started locking...
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Anonymous
STOPzilla Customer Care Unit

Dear STOPzilla user, I do apologize for any issues you may have had concerning our software. STOPzilla is a call away, ready and willing to assist you. Our Technicians are av...

I didn't like
  • Being held hostage
#583767
I have ran into the same type of problems but some are worse, I was told no money would be deducted until after I rec'd the pkg and had 30 days to review and a few 7 days after the pkg came. The pkg took over 2 1/2wks to get. They already took the money out of my...
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Anonymous
Anonymous

Deb, I would like to provide our support information so that we can assist with any problems that are being encountered. Our support page for STOPzilla is http://www.stopzilla...

#539756