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With Official Company Response
Anyone who trys to sell you a lifetime fix using ANTIVIRUS?!?!?! is scamming you.With a 24.17% detection rate any antivirus software is a temporary fix at most and is not going to keep a computer from GETTING infected.The better softwares for antivirus will help you...
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2 comments
Anonymous
#1035654

Thank you for your comment,however no-body tryed to sell me anything,stopzilla was just there and was NOT needed in the first place,they infact pulled out of a search engine a company who were trading on my name with totally incorrect information and put it on my computer under Malicious Webs giving them full Advertising Space? on my webpages.This is the way this company gets business by blackmail and I`ve read lots more complaint about them.

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Review
#693823 Review #693823 is a subjective opinion of poster.
Product
Stopzilla Antivirus
Cons
  • Thirdpartyinstaller
  • Its a scam
  • Ransomware
Reason of review
Bad quality
Theft,by Stopzilla
Theft,by Stopzilla
Theft,by Stopzilla
Theft,by Stopzilla
Theft,by Stopzilla
Theft,by Stopzilla
Stopzilla came onto my computer without my knowing or permission and have sinse been advertising FREE of charge then try have blocked me looking at my own work on websites which is part of what I do for a living. Todate I have lost work quite simply becourse I can`t...
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1 comment
Anonymous
#1028917

it sounds like a some malware installed itself onto your computer. all you have to do is go into your control panel, than add/remove programs and either find a program installed by stopzilla or a program installed around the time that the stopzilla advertisements started.

if you are unable to find any, try starting your computer in safe mode by restarting it than pressing f8 while it is starting up and doing what i said before.

if you are still unable to find the problem program than you can try restoring it to a previous point before the problem started, you can google how to do that since it is different depending on your operating system. if that does not work than that means it installed itself into your registry, if that is the case you will need a trained professional to remove it.

Review
#692750 Review #692750 is a subjective opinion of poster.
Reason of review
Bad quality
With Official Company Response
1.0
Details
Same thing happened to my boyfriend. What a joke this is. The funniest part was when they told him on the phone that it would be like $500 or more dollars, then when my bf said he couldn't afford that right now, the "rep" got permission from his "manager" to give...
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2 comments
STOPzillaSupport
Stopzilla Response
#1033478

I’m sorry to read about your experience. From what you’ve described, I don’t believe you were speaking with someone from STOPzilla.

We are a manufacture and the creator of STOPzilla. We are dedicated to making sure our customers are totally satisfied. Below you will find a link to our website to report a complaint. Please fill it out and we will find out who exactly you were speaking with and make sure that it does not happen again.

We can also be reached directly at the following toll free number. 1-877-877-9944.

http://stopzilla.com/fraud-discovery/

Best Regards,

Ben

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Review
#692139 Review #692139 is a subjective opinion of poster.
Product
Stopzilla Antivirus
Reason of review
Scammed for alot of money.
Loss
$300
With Official Company Response
1.0
Details
I was scammed by this company. Came to work and they put a warning on my computer that please call this number if you have AT&T and they froze computer. When I called they stated that computer had several viruses and I needed to install a virus protection. They...
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1 comment
STOPzillaSupport
Stopzilla Response
#1033476

I’m sorry to read about your experience. From what you’ve described, I don’t believe you were speaking with someone from STOPzilla.

We are a manufacture and the creator of STOPzilla. We are dedicated to making sure our customers are totally satisfied. Below you will find a link to our website to report a complaint. Please fill it out and we will find out who exactly you were speaking with and make sure that it does not happen again.

We can also be reached directly at the following toll free number. 1-877-877-9944.

http://stopzilla.com/fraud-discovery/

Best Regards,

Ben

Review
#692072 Review #692072 is a subjective opinion of poster.
Product
Stopzilla Antivirus
Reason of review
Bad quality
Stopzilla - Interfering on my computer
Over the last two days you have stopped me doing my work in the collection of examples,models,and referance to do my work as an international Award Winning Illustrator for which I will be billing you on a daly basis,you have no right to be on my site now or ever and...
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Review
#686008 Review #686008 is a subjective opinion of poster.
Product
Stopzilla Antivirus
Cons
  • Rubbish
Reason of review
NOT ASKED FOR
Loss
$5000
Preferred solution
Get off of my computer now,you were never asked by me to come on in the first place
Tags
  • website information unavailable

Stopzilla - EXCELLENT

Have used this product for several years now. Moved and just bought it again, as I had such a positive experience. Aside from having an installation problem at first, I was then helped by Michael, and the installation went very smoothly, just like the first time, years ago. No!...I do NOT work for the company. I DO have a question and I have a phone number that I can call to get it answered. I know that not all CS reps are as good as others. I DID get one who was rude and could not help me, but then, after asking to be transferred to someone else, I wound up with someone who DID TAKE THE TIME to help me. I would not give up if I were someone who had a bad experience. Just ask to be transferred to someone who WILL help you. It really is a great product. I am using the Anti-virus and Optimizer. I may want to change the anti-virus to the anti-malware though. The anti-virus contains the anti-malware, but I just noticed that the Anti-Malware was the program that I had previously and I am familiar with that. I do not see in the Anti-virus program where I can set the scan times, etc., but in reviewing the anti-malware program, I see the same screen that I had before. I am sure I will get the help I need.
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Review
#640815 Review #640815 is a subjective opinion of poster.
Reason of review
Good customer service
With Official Company Response

Stopzilla - Security Software Review from Chicago, Illinois

Ive used Stopzilla on previous computers and never had an issue once. I recently purchased a new HP and installed Stopzilla. Now, my system runs so infuriatingly slow. It takes forever to open any program and even longer for the program to function when it does open.
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1 comment
STOPzillaSupport
Stopzilla Response
#982693

I'm sorry to read about the problem you're encountering. Our customer support will be happy to assist with troubleshooting this issue.

They can be reached directly via the following toll free number and the following web site.

1-877-213-9843. www.stopzilla.com/support.

You can also contact me directly via the email address ben (at) stopzilla.com

I can help you get in touch with the correct support to ensure the program is performing properly.

Regards,

Ben

Review
#634178 Review #634178 is a subjective opinion of poster.
Reason of review
Bad quality

Stopzilla Freezes Every Time I Scan

This makes it virtually unuseable. When I do manage to somehow run a full scan it takes a ridiculous amount of time, about 7 hours. I have emailed and phoned them many times about this problem and they have not gotten back to me, their customer service is non existent ! Their phone message says they pride themselves on their customer service, that is laughable, there is no customer service. I certainly regret having paiid for a year's subscription and I suspect they may debit my credit card next year against my wishes, Can anyone on this forum recommend an efficient ,reasonably priced anti virus programme ?
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Review
#631153 Review #631153 is a subjective opinion of poster.
Reason of review
Bad quality

Stopzilla in North Brabant - For several years no problems!

5.0
Details
Nothing problematic did, just installed Stopzilla and it works! Live Chat works perfect and e-mail tickets get answered within 2 days max. I only contact them when I want to reinstall Stopzilla on a new computer. They have to reset my activation key and so they do. Also, Stopzilla is very low on resources, my computer is running smoothly. I am considering to buy the Stopzilla Optimizer but maybe that is not necessary cause my pc is always running well since I installed Stopzilla Antivirus. The new interface is really new and very clear! Keep up the good work, Stopzilla! Satisfied customer.
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Review
#630734 Review #630734 is a subjective opinion of poster.
Product
Stopzilla Antivirus
Pros
  • It overall
Reason of review
Good quality
With Official Company Response
In terms of customer service, stopzilla is the worst anti-virus/malware I have ever used. Before downloading their product, one of their representatives said he wanted to walk me through the problems with my computer. What he actually did was try to shame/ scare me for...
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3 comments
STOPzillaSupport
Stopzilla Response
#971271

I’m sorry to read about your experience. From what you’ve described, I don’t believe you were speaking with someone from STOPzilla.

We have no employees named Alex. We are a manufacture and the creator of STOPzilla. We are dedicated to making sure our customers are totally satisfied. Below you will find a link to our website to report a complaint.

Please fill it out and we will track the company who used these high pressure scare tactics on you and make sure that it does not happen again.

We can also be reached directly at the following toll free number. 1-877-877-9944.

http://stopzilla.com/fraud-discovery/

Best Regards,

Ben

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Review
#616010 Review #616010 is a subjective opinion of poster.
Product
Stopzilla Antivirus
Reason of review
Poor customer service