The company has an official toll-free helpline, (877) 877-9944, to assist customers with general issues and inquiries. Clients can also seek help via the Stopzilla phone numbers (801) 523-6768 and (561) 807-6059 in general cases. If a technical issue arises, contact a relevant expert at (877) 213-9843 for quick service during working hours. However, you must explain your concern in detail and be willing to provide the necessary information to ensure better assistance.
There are four emails to contact the major company departments for information and help. Those seeking assistance regarding minor or technical concerns can contact Stopzilla customer service at support@stopzilla.com. The email address, affiliates@stopzilla.com, is for affiliates. Users with marketing inquiries can reach the relevant department via marketing@stopzilla.com. Lastly, bulksales@stopzilla.com is available to discuss sales or reservations concerns with the respective agent. Customers can also submit their queries and concerns directly to the company headquarters by sending a letter to STOPzilla, 150 S Los Robles Ave, Suite 400, Pasadena, CA 91101, United States. However, it can be relatively time-consuming and is only recommended in case of a security risk.
Stopzilla's support hours are unspecified. However, customers can submit their requests during standard US office hours to ensure quick responses. If that does not work, they can consult the published information on the company's official website for self-help. Those unable to resolve their problems online can visit the company offices after confirming the working hours for the relevant department via phone.
Users seeking online assistance can find a customer support helpline in the top right corner of the Stopzilla website's homepage. Dialing this number during working hours is best for immediate assistance. The website also features other consultation options, such as a form to reach Stopzilla's customer service on its Contact Us page. Clients can complete the process by providing their name, email address, phone number, order number, zip code, and other details, and then submit the request for review during working hours. Other options include emailing Stopzilla support, initiating a live chat, or consulting the self-help information on the same page.