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My 90 yo German grandmother saw an ad online thats said she must buy Stopzilla antivirus program or her computer would not work. My ninety year-old German grandmother saw an ad online on IE browser which told her that she must to purchase StopZilla software product for...
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Anonymous
Anonymous

We are truly sorry for your grandmothers unfortunate experience and would like to figure out where exactly she felt that she or where you felt she was mislead. TTSU never adve...

JulieSZ
JulieSZ
Stopzilla Verified Representative

I am so sorry to hear you had this experience and wanted to send my sincerest apologies that this happened to your grandmother. Unfortunately there are many companies misrepre...

1.0
I didn't like
  • Transtastic
  • I feel as though i was totally scammed and lied to
  • Thirdpartyinstaller
#825356
I purchased stopzilla on fri was told i never had to worry about anything conserning my new computer,on saturday i was contacted by VTec, same company that sold me stopzilla and was told it was not enough i needed to spend 19.00 more per month over my 400.00 dollors i...
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Anonymous
Anonymous

This isn't how VTec operates. If you received a call from a company claiming to be your tech support and wanting you to spend a monthly fee or pay for anything more, you shoul...

#809587
I had a call from a Stopzillal salesmand and was asked to buy their product. He went on to tell me how great it was and I would never need to do anything in the future to protect my computer. and he became very angry when I said "I'm not putting anymore, like I've...
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JulieSZ
JulieSZ

I am so sorry that you had this experience, we absolutely do not condone that type of behavior in our customer sales representatives. If you have any additional information, o...

#792770

With Official Company Response

I have had Stopzilla for over 7 years and on numerous occasions have been serviced well on my Lifetime subscriptions. 3 months ago I got a virus and when talking to Stopzilla, I was told that there would be a charge for them to remove it because it was caused by my...
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Anonymous
Craig

I am happy to see this reply by Julie. I was wondering how you may have contacted STOPzilla. You may not have reached the manufacturer. There are places online that will cl...

JulieSZ
Stopzilla Response

I'm sorry to read about your experience. I assure you we are the original owners. We are dedicated to making sure our customers are totally satisfied. Our customer support wil...

2.0
I liked
  • Original product and support
I didn't like
  • New way of doing busines
#749270

With Official Company Response

recently had my computer lock up with a message that said I had to immediately call a number from Microsoft due to virus on my computer. Long story short my previous antivirus was removed and stopzilla installed on my computer for 365$ and was told that it was an...
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JulieSZ
Stopzilla Response

I'm sorry to read about the problem you're encountering. Our customer support will be happy to assist with troubleshooting this issue. They can be reached directly via the fol...

1.0
Potsdam, New York
I didn't like
  • I feel as though i was totally scammed and lied to
#741803

StopZilla
After years of being attacked by stopzilla I`ve at last got rid of them from my site,hopefully never to return.I brought in an expert computer guy which cost me to get rid of them,he in turn has a list of Computer clients like Boots PLC included with hundreds of blue...
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Nottinghamshire, England
I didn't like
  • Transtastic
#726043

I really don't understand complaints bellow. We use stopzilla since 2006 and never had bad experience with. Computers get old, and since 2006 my spouse and I replaced those couple of times but Stopzilla stayed. We always had at least 3-4 laptops and one desktop PC....
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5.0
I liked
  • Software
  • Customer service
  • It overall
#700529
I've been using previous versions of StopZilla for several years. No problems, works as expected. StopZilla forced their 7.0 version on me. No more presentation of activity or performance and no log to show anything. Version 7.0 shows nothing. Questioned, StopZilla...
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Anonymous
Anonymous

I would not use registry cleaners. I did and my computer took a dump. Had a friend who who said dont use registry cleaners. registry cleaners get rid of bad files and good fi...

2.0
I liked
  • Earlier version
I didn't like
  • Latest version
#698505

With Official Company Response

Anyone who trys to sell you a lifetime fix using ANTIVIRUS?!?!?! is scamming you.With a 24.17% detection rate any antivirus software is a temporary fix at most and is not going to keep a computer from GETTING infected.The better softwares for antivirus will help you...
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Anonymous
melvin levey

Thank you for your comment,however no-body tryed to sell me anything,stopzilla was just there and was NOT needed in the first place,they infact pulled out of a search engine a...

STOPzillaSupport
Stopzilla Response

I’m sorry to read about your experience. From what you’ve described, I don’t believe you were speaking with someone from STOPzilla. We are a manufacture and the creator of STO...

I didn't like
  • Its a scam
  • Sell tactics
  • Thirdpartyinstaller
#693823

Theft,by Stopzilla
Theft,by Stopzilla
Theft,by Stopzilla
Theft,by Stopzilla
Theft,by Stopzilla
Theft,by Stopzilla
Stopzilla came onto my computer without my knowing or permission and have sinse been advertising FREE of charge then try have blocked me looking at my own work on websites which is part of what I do for a living. Todate I have lost work quite simply becourse I can`t...
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Anonymous
Anonymous

it sounds like a some malware installed itself onto your computer. all you have to do is go into your control panel, than add/remove programs and either find a program install...

#692750